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CANCELLATION POLICY We know plans can change unexpectedly. Below are the terms and conditions that apply in the event of cancellation or rescheduling of your diving reservation. More than 72 hours before the schedule dive - 100% refund. 48 to 72 hours before the schedule dive - 50% refund. 50% of the total amount will be retained as a cancellation fee per day. Less than 48 hours before the schedule dive - No refund. Cancellations made less than 48 hours before the schedule dive are non-refundable. Rescheduling is subject to availability. No show - No refund. No show - Without prior notice are not refundable and may not be eligible for rescheduling. WEATHER-RELATED CANCELLATIONS or CRUISE SHIP CANCELLATIONS If weather or sea conditions do not permit a safe dive, the customer will be offered the option of complementary rescheduling or a full refund, at customer's discretion. Cruise ship cancellations: if due to port closure full refund. Cancellations made within 24 hours schedule to the dive - No refund. Last minute cancellations due to cruise - related circumstances: If you are unable to attend your schedule dive because of a last minute situation or restriction imposed by your cruise ship, your reservation might be reschedule , no refunds will be issued, HOW TO CANCEL Please send your cancellation request by email or WhatsApp, including your full name and reservation date. Cancellation request will be confirmed within 24 hours business hours.